Upon receipt of your order, you will either be prompted to begin your download immediately, or you will receive an e-mail from us with instructions on how to complete your download. If you are invited to start your download immediately, completion of the download will constitute delivery of the item(s) you have purchased.
If you receive an e-mail from us with instructions on how to complete your download, receipt by you of the e-mail will constitute delivery by us of the item(s) you have purchased.
If you are unable to download the item(s) you have purchased or if you don’t receive an e-mail from us with instructions on how to complete your download, you must contact us within 5 days of the date of your order. If you don’t contact us within 5 days of the date of your order, the item(s) you have purchased will be deemed to have been received, downloaded and delivered to you.